SMA Healthcare
24/7 HOTLINE: (800) 539-4228
My ecare Volunteer

Frequently Asked Questions

What services does SMA Healthcare offer?

SMA provides a wide array of services to individuals in Citrus, Flagler, Marion, Putnam, St. Johns and Volusia Counties. Our services are client-oriented and tailored to meet each individual’s unique needs. These services include:

What populations does SMA Healthcare serve?

With more than 60 years of experience in the industry, SMA Healthcare provides a full continuum of exceptional and compre­hensive services for individuals experiencing mental illness and/or addiction in Citrus, Flagler, Marion, Putnam, St. Johns and Volusia Coun­ties.

I need help right now. What can I do?

Call our Crisis Response Team at 800-539-4228. We are here for you, 24/7.

I have a teenager who is struggling with substance use (drugs and/or alcohol). Do you have services that can help them? 

Yes. Our residential adolescent programs, BEACH House and RAP, are designed to help adolescents who are struggling with a variety of substance use, mental health, and other issues. You can find more information HERE

I have a friend who recently had a baby, but is struggling with drug and alcohol use. Do you have a program that can help her? 

Yes. Our Women Assisting Recovering Mothers (WARM) program is designed to help women who are exhibiting symptoms of drug and alcohol misuse, with beds designated for those women who are pregnant, postpartum, and parenting young children. Women live on campus in a supportive and therapeutic environment. For more information, click HERE

I want to receive services, but I am unable to leave my house. Do you have a virtual option? 

Yes. SMA Healthcare offers eCare, its Telehealth service, that connects you with your SMA Care Team no matter where you are. For more information, click HERE.

What is the easiest way to get in contact with somebody at SMA?

You can contact our 24/7 SMA Helpline, at 800-539-4228, which can provide you with appropriate resources and get you in contact with the appropriate individuals.  

What are your hours of operation? 

Typical hours for SMA Healthcare are 8 a.m. to 5 p.m., but those will vary depending on programs. Please contact our 24/7 SMA Helpline at 800-539-4228 for information about a specific program. 

How can I schedule an appointment?

You can visit to make a payment, schedule an appointment, and more.

What types of insurance plans do you accept?

 SMA Healthcare is contracted with all of the major insurance plans. It is best to speak with your insurance company to determine if SMA Healthcare is an in-network provider.

Where can I find a list of SMA Healthcare locations?

You can find all of the SMA Healthcare locations HERE.

How can I donate to SMA Healthcare?

All donations to SMA Healthcare are accepted through the SMA Healthcare Foundation, a single purpose foundation which exists to support SMA Healthcare. To help us change lives and make a contribution, click here.

Where can I find a list of job openings?

If you visit the employment tab on our website or click HERE, you will find a list of career opportunities at SMA Healthcare.

How can I make a payment?

You can visit to make a payment, schedule an appointment, and more.

What if I do not have insurance?

A financial assessment will be completed at the time of intake. At that time, the Customer Service Representatives (CSR) will advise the cost for services.

Where can I find more information on Baker and Marchman Acts?

Baker Act:

Marchman Act:

What do I need to do in order to volunteer with SMA Healthcare? 

Fill out the volunteer application, which is located HERE.